Abhijay Mitra (AbJ)

• Built OOTB Gen-AI Agentforce features on top of business entities owned by Financial Services Cloud — bringing conversational AI into core CRM workflows.
• Shipped Flexible Hierarchy, a multi-object directed-graph data model for corporate ownership, KYC/AML, and fund structures. Built the Graph Viewer (interactive node-and-edge UI with paginated child loading and inline CRUD), the Grid Viewer (expandable tree-table batch-fetching up to 2000 nodes via GraphQL), and an Async Validation Framework using message queues to validate hierarchies at scale.
• Designed and delivered 2 end-to-end tested business entities (UDD) ensuring seamless company-wide integration across dependent clouds.
• Won the Industries Gen-AI Hackathon (APAC, 2024).

Java · JavaScript · GraphQL · Spring · Bazel · Postgres

• Integrated Enterprise Product Catalog with Service Process Studio, enabling product-driven dispute flows and reducing Dispute queries by 45%.
• Pioneered validation rules in SPS — dependency checks and integrity constraints across the process definition — cutting customer gacks by 80%.
• Owned bug investigations, flaky test triage, and PR reviews across the team, keeping the release cadence unblocked.

Java · JavaScript · Spring · Maven · Bazel · Postgres · MongoDB

• Built a voice-to-record prototype using Google Speech-to-Text and Einstein NER — parsing clinical conversations into structured patient records, eliminating manual data entry for Health Cloud users.
• Won the InTurn Hackathon organized by Salesforce for its intern cohort.

Java · JavaScript · Spring Boot · Google Cloud Platform

• Built a real-time video de-hazing pipeline — removing rain and fog from HD footage using CUDA C GPU-accelerated histogram processing for 1080p streams.
• Implemented RSA license encryption from scratch for product distribution.

CUDA · C · Compilers · Image Processing · Internet of Things